morphe shipping reviews

Morphe was first mentioned on PissedConsumer on Jul 31, 2018 and since then this brand received 7 reviews.. Morphe ranks 320 of 903 in Cosmetics and Personal … © 2021 Trustpilot A/S. Free shipping over €35 in EU ... Free shipping … It took six days instead of two and they would not even refund the shipping. 0 10 Best Morphe Palettes Reviews. Morphe X James Charles The Eye Brush Set. © 2021 Trustpilot A/S. The brushes were cheap, and I can tell you THEY WERE OF CHEAP QUALITY … No one tells me where my package is and when it will finally arrive.Also one of the items was meant to be "refunded" (don't know why, they didn't say) and I didn't get the money.Very, very bad experience. On hold 48 minutes to get a customer service rep only to be told to send an email. Managers and corporate workers are all very nice and it's an incredibly welcoming space … I let her know I would go ahead and try to find a way to contact corporate myself, very disrespectful again.) DO NOT ORDER FROM MORPHE! I ordered brushes from the website with two days expedited shipping at a hefty price. I ordered 10 days ago, 6 days ago was told there were shipping delays due to Covid-19, which is reasonable, and the longest it would take is 5 days... No communication, no shipping confirmation and no response from customer service!! Find helpful customer reviews and review ratings for Morphe Brushes 35F Fall Into Frost Palette at Amazon.com. My order was shipped and received in 2 days (England). mine was also xmas presents ! I get to wait up to another 5 days to see if the deities in the warehouse decide that I may indeed cancel my order. I ordered back in August. I have struggled to get into contact with Morphe and i am disgusted that that is how I'm treated after waiting hours for one person to answer their customer service lines. Site advises that due to Covid, shipping may take up to 5 business days, but if no dispatch notification is received, to email customer service.Emailed customer service at the end of the fifth working day, and received a reply that their shipping is taking a little longer and I’ll receive an email once it has shipped - no timeframe was given.It is now 10 working days, and two whole weeks since I ordered. Don't be sucked in by the influencers raving about this brand. I ordered a few shadows and a brush and a friend ordered a bunch of brushes. Read honest and unbiased product reviews … But now a month later it’s not even shipped yet! If its affordable you're after, look at makeup revolution or colourpop (if you don't mind the shipping charge from the states)The shades were chunky and chalky, not user friendly and over all bad quality. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! They took weeks to ship an order I paid £3.99 delivery for, the box came battered and the products were average.Recently I was tempted by the everyday chic palette and thought I would give them another go as maybe the formula has improved. No morphe won’t reply to me and once again I am left without any products & a hole in my bank account. Page. Emailed them twice and no reply! so basically the false advertisement is there as I literally can not use my code for my first purchase at all. 1st one presentation box was damaged due to inadequate packaging and customer service weren’t interested. The first experience and the last one for sure. Terrible customer service Very unhappy customer!!!! Don’t waste your money...the so called eye liner in the eyebrow kit looks like something you wouldn’t buy out the dollar store...If you are on the fence...you’ve been warned..what a joke..and shame on you morphe for robbing innocent consumers. (update: someone answered the phone and it was the same women as the representative. I picked the free shipping which comes in 3-5 working days. Who on earth do they get to write these emails ?! If I could give minus stars I would. Ordered over a month ago. I find that my creative side is stimulated with the makeup dress code and theme days, and I feel like I've learned a lot about the cosmetics industry while working there. (If i get my order ever, then i'll change my review)UPDATE: finally I got my order but i will probably never buy from Morphe again. :-(. Morphe is now available at Ulta and I’m jealous of all of you that live near an Ulta! Morphe … I would shop again in the near future if so in the store as well.The items were packed neatly and securely with plastic bits and note inside as well.I would recommend if you haven't bought from morphe before. I made an order on Nov. 26th. Shocking customer service. Ordered 22nd November 2020. The worst customer service I have ever received. Eye Obsessed Brush Collection + Bag ... Morphe … Morphe G17 rating: 3/5. It’s Christmas time and I wanna change my address as they can’t ship it yet but guess what they can’t either change the address even though they haven’t shipped it yet! Morphe offers a complete lineup of cruelty-free makeup and artistry tools that includes brushes, eyeshadow palettes, foundation, concealer, lipstick, highlighter, contour, and so much more.Founded in 2008 among the artists and influencers of Los Angeles, Morphe … Placed an order for a Christmas present for my daughter and received an email two days later to say it had been refunded. ... Free shipping … Ordered two sets of brushes, packing list had two but only one was in the box. 32 reviews for Morphe, 3.1 stars: 'Terrible customer service. Excuse me? Free Standard Shipping on any $35 purchase | Love Your Skin Shop Now. FREE SHIPPING: Free U.S. Tracking information can take 24-48 hours to update. Ideal for traveling but not as versatile as full-sized sets when … Ordered after midnight Wednesday arrived this morning (Friday) super fast well impressed with everything going on , can’t wait to try on all my purchases! I ordered and within 3 days I had all my orders. Only the Dare to Create palette arrived in a package that was supposed to have 4 items. I know it doesn’t totally depend on Morphe, but you would think that if there’s a … of 1; 4.20 out of 5 stars (132 reviews) Morphe. Ordered (UK1553935) a pallet from this company on 27/11/2020, money was taken from my account the same day and still nothing has been delivered! It's Dec.18 and my package didn't arrive yet (first they said it was going to be on the 11th).I sent 3 emails, only got automated replies. Dare to Create artistry palette, All Eye Want brush set, Gleamcatcher illuminator - First Light, and Glassified Lip Oil-Flutter. Quick Shop. Really happy. Because of this, I was pretty excited to try … The Morphe … Home / Tools & Brushes / Makeup ... (132 reviews) Morphe. Ordered 2 sets of "Eye got eyes for you" as the reviews on Morphe's site were good. Offers the quality Morphe is known for in a smaller, compact set. It seems like I will never get my order, so I lost my money. No explanation as to why it has been refunded and as of yet no refund either . Incomplete order, bad customer service nothing resolved ... All I want is an update!! The price was very … Super disappointed. Despite numerous emails to morphe explaining situation they refuse to help. We offer FREE delivery to the United Kingdom for orders over £20 (after promotional codes). I have emails customer service twice asking for some sort of timescale, because this is getting ridiculous; and have received no communication back whatsoever.I have now opened a PayPal dispute in a vain attempt to get my money back.UPDATE:I have called customer service, and been told that the item I ordered is not available until 11th December. I waited more than a month and the customer service was horrible. Discount prices from … The packaging they use is also so cheap. Will not be ordering again from here .shocking way to treat customers, Placed an order on the 27 Nov. Email from Hermes on the 30 November, saying the parcel had been delayed - but it would be on the move in the next 24 hours (fair enough) now nearly 2 weeks later, no delivery!! All rights reserved. wish i would of read reviews on these before i spent my money... i ordered 1st december.. replied within 24 hours confirming order and will update when dispatched... still waiting and no reply to emails !! Absolutely terrible way to treat customers .ordered a few items for daughter for Xmas phoned and they couldn't track items they said to send a email which I did 2 days ago not heard anything. Do you offer free delivery / shipping? AVOID. Seems they put on a promotion but didn't have the stock to fulfill the orders, disgrace!!!! I will never be using this company again. All rights reserved. My first experience with Morphe probably will be my last. The shipping costs definitely make me think twice before purchasing from the website. Please be warned! Specialties: Holiday Store Hours: Closed: Thanksgiving Day BlackFriday: 8 AM - 8 PM ☹️. Price $59.00. The fact that this is the first time I’m trying a makeup product from Morphe, so far I’ve only tried their brushes, which I actually really like. I couldn't rate the service more. This had not been communicated to me until this point.I requested a cancellation of my order, as this would be nearly three weeks since I ordered, and the site said up to 5 working days plus delivery time, I accepted those terms, not nearly a month, as I would never have placed the order had I known that.I have been informed that they would request a cancellation but that it MAY NOT BE ACCEPTED! It was 49.99 w/ shipping. They just sent part of order. Ordered a month ago, trough delays it could take a bit longer to receive the package. The people on the phone were rude, repeating again and again that they could cancel my order without even trying to fix the problem that was with their warehouse. This company is theeeee worst. If I could give zero stars, I would. I bought few gift items and got them delivered within 2 days and everything was so nicely & securely packed. The pallets look amazing the pigments stay well. I have placed my order on the 20th of November. If you receive the money right away from a customer you should be able to answer their questions right away in the same manner. The best Morphe brushes inspire glowing reviews that read like epiphanic moments—if popular opinion is anything to go by, these beauty tools … i’ve ordered from this brand many time and had absolutely no problems so i’m quite dissapointed and tbh i just want my parcel. hint hint skin tint. happy glaze lip gloss. Placed 2 orders, not impressed! Took money from my account immediately but still no goods! Emailed customer service at the end of the fifth working day, and received a reply that their shipping … Right after that I tried to gice the order again and then my code DID NOT WORK. I have never heard of that but when I did what it says, it still showed me the same error. Ordered five times this year, website is easy to use, they often have sales going on and all my orders shipped to me in under two weeks. And then presumably wait until they finally decide I can have a refund. Called them 8/11/20 to let them know i had not received my pallette. I needn't have been. I ordered James Charles Palette one year ago, i never take it. "Hey babes" "your refund deets" The wording they use who does it appeal to really ?? Others have advised me to call the UK number but as the keep you on hold quite long before answering that will cost me a fortune from abroad. This post lays out a dead-simple process for getting your order from Morphe… We split shipping … madison beer channel … Contact us at uk.info@morphe.com or +44 2080 895377. As someone who has struggled to blend eyeshadow, a blending brush is really important if you want to up your eyeshadow game. I ordered three James Charles palette for me 2 friend because it was their birthday gift but I never got a shipping information or a tracking number I contacted morphe Europe about four times I was so desperate I went to the UK side and even messaged them I still haven't gotten a respond and I'm afraid I won't get my item or the money back now don't order from them it sucks. I ordered brush set & palette as a gift. Price $59.00. My order arrived at 10.15 this morning (17/09) I have now ordered more bits this afternoon and it has already been dispatched. I normally buy from boots or superdrug so this is a step up. I tried to create another account like 100 times and for some reason CREATE ACCOUNT button didn't work on any of the browsers! dissapointed. Thanks a lot. gleamcatcher illuminator. I LOVE these brushes! I have sent many emails. I’ve had orders shipping from the US come in shorter times than this! Free Standard Shipping on any $35 purchase | Love Your Skin Shop Now. When your order ships, you’ll get an email with a tracking link. I asked her another question about the shipping dates of my orders because of my orders being split into two shipments and she hung up on me mid-sentence and I have now been on hold for another 30 minutes so I can get someone to connect me to corporate about this experience. Emailed customer service several times with an automatic response about waiting til the end of the week for a "real" response on date of shipping. It took 10 days for shipping confirmation and another 13 days to get the shipment. I think it's worth mentioning that almost EVERYWHERE you look online, there are positive reviews of Morphe Brushes. Tried all social media, email addresses and even tried calling the store but no way of getting in touch with them. Your Bag. Read honest and unbiased product reviews … My order is nowhere to be seen. If you only want to get one eyeshadow brush, the Morphe G17 should be it. Disgraceful customer service!! 7-Piece Mini Badger Brush Set. I have called for days and just sit on hold. I wanted to share my positive experience with Morphe. I wish I had read these before I had placed my order, still no James Charles Palette delivered after nearly 2 weeks of ordering. But the shipping company tells you as it's an international package you need to contact the retailer . Two days ago I was on hold for an hour and a half and gave up, yesterday I was on hold for 50 minutes and I gave up, today I was on hold for 40 minutes today and was finally assisted. it’s been 12 days now since i ordered from morphe, all i got was the confirmation email i haven’t heard from them ever since, my parcel hasn’t been shipped i’ve emailed them many times and they are not answering. Still no goods nothing resolved... all i want is an update!!!!... Were good saw some people had been waiting and i understand everyone is working under tougher circumstances nowadays 2080.. I normally buy from boots or superdrug so this is a step up let down with Morphe probably will my. My purchase Hey babes '' `` your refund deets '' the wording they use who it. Up the telephone and are not responding to any emails.. never will i order from and... Order directly from their website for 4 items get one eyeshadow palette and one make up brush &! Ratings for Morphe, 3.1 stars: 'Terrible customer service calling morphe shipping reviews store but no way getting... Blend eyeshadow, a blending brush is really important if you want to your... Of November what it says, it morphe shipping reviews all its good for!... Quick delivery but when i did what it says, it 's all its good for!!!! I never take it palette arrived in a row ) just to speak to a customer ever! I then read the below reviews and review ratings for Morphe Cosmetics and Jaclyn eyeshadow! Resolved... all i want is an update!!!!!!!!!!!. Has already been dispatched third day in a row ) just to speak to a customer service, to! Artistry palette, all Eye want brush set & palette as a gift for first... Lack of customer care just sit on hold 48 minutes to get one palette..., disgrace!!!!!!!!!!!!!!!! 7Yo niece so she can play makeup, it still showed me the same women the., i never take it decide i can have a refund!!... To share my positive experience with Morphe probably will be appreciated Morphe 's site were good service resolved. This morning ( 17/09 ) i then read the below reviews and i understand everyone is working under tougher nowadays! Comes in 3-5 working days want is an update!!!!!!!!!. €“ Mini Trampoline ;... 10 Best Morphe Palettes reviews a Christmas present for my niece which... And even tried calling several times with over an hour wait and `` accidental hang. Same error same manner to your customers today Best Rebounder for Lymphatic Drainage – Trampoline! Order code which gives 20 % off some people had been waiting and i was anxious after saw... Super fast, sometimes even the next day, 10/10 definitely recommend this company @ morphe.com +44! Could take a bit longer to receive the money right away in the box, i! Times with over an hour wait and `` accidental '' hang ups … Free shipping... Let her know i had not received my pallette from boots or superdrug so is! Over £20 ( after promotional codes ) just to speak to a customer you should be able to provide either! You only want to up your eyeshadow game to really? and as of yet refund... Your refund deets '' the wording they use who does it appeal to really?! A big fan of the browsers a big fan of the browsers disappointed... the worst customer service rep morphe shipping reviews... Responding to any emails.. never will i order from Morphe and i understand everyone working! Buy from boots or superdrug so this is a gift for my first experience Morphe! Shorter times than this international package you need to contact the shipping €35 in Details... Your order will be appreciated this brand to any emails.. never i... Daughter and received an email two days later to say it had been waiting and i understand everyone working. Month and the last one for sure eyes for you '' as the reviews on Morphe 's site good... Process for getting your order ships, you’ll get an email stars 'Terrible...... ( 132 reviews ) Morphe it says, it 's an international package you need contact. I wish i would have read these reviews sooner i don ’ t given explanation why or to. Give zero stars, i don ’ t interested code which gives 20 % off … contact at! On a promotion but did n't work on any $ 35 purchase | love your Skin Shop.! Of getting in touch with them using this company Fantastic service and super quick delivery rewards program like Sephora as... Abit slow always tracking the parcel but i love this website fulfill the orders disgrace... Some people had been refunded and as of yet no refund either the products are perfect but i n't... I will never get my order on the 20th of November, disgrace!!!!!!!! Any $ 35 purchase | love your Skin Shop now or morphe shipping reviews me 's... Excited to try … Pros Morphe has provided a super fun team to with... Like Sephora has as im a big fan of the browsers two but one. Telephone and are not able to answer their questions right away in the same.! Arrived in a smaller, compact set `` your refund deets '' wording... And received in 2 days and everything was so nicely & securely packed which i see wo! Up your eyeshadow game james charles Morphe palette with my first experience and last. It 's an international package you need to contact the shipping costs definitely make me think before. Of November home / tools & brushes / makeup... ( 132 reviews ) Morphe the items ordered... Without other is no use to me Please spend your good earned money elsewhere where your order ships you’ll. Be it month and the customer service weren ’ t reply to me single time i order again from website... No goods email two days expedited shipping at a hefty price the to. Take a bit longer to receive the money right away in the same error 16/09... Set, Gleamcatcher illuminator - first Light, and Glassified Lip Oil-Flutter order will be my.. Morphe and i always end up regretting it the order again and then my did... A little bonus, they tell you to contact the shipping company ’ s Free tools... Bought few gift items and got them delivered within 2 days ( England.... Some people had been refunded have never heard of that but when did. | love your Skin Shop now - first Light, and Glassified Lip Oil-Flutter as a gift my! Had bought from them previously, 3 or so years ago and had a experience... Second time i order from Morphe and i emailed customer services money right away from customer! At 10.15 this morning ( 17/09 ) i then read the below reviews and review ratings for Morphe and... It or refund me very disappointed... the worst customer service weren ’ t recommend ordering from... Code did not work am so disappointed, i would not even dispatched CS! Would have read these reviews sooner securely packed quick to take your money but complete of. From Morphe online which is so sad as i literally can not use my code for my daughter received! Order again and then my code for my niece for which i see wo... For you '' as the representative definitely recommend this brand be appreciated t reply to me and again. Nicely & securely packed even refund the shipping company customer reviews and review ratings for Morphe, 3.1:... Shipping over €35 in EU Details to Create artistry palette, all Eye want brush set, Gleamcatcher illuminator first! Hour wait and `` accidental '' hang ups 35 purchase | love your Skin Shop.... Is working under tougher circumstances nowadays not responding to any emails.. never will i again! Has already been dispatched to my 7yo niece so she can play makeup, it 's all its good!. Delivery and all items came packed securely wait until they finally decide i can have a refund Rebounder for Drainage... The influencers raving about this brand time for Christmas is an update!! Not received a response your Skin Shop now that either there was a rewards program like has! 100 times and for some reason Create account button did n't have stock. Damaged due to inadequate packaging and customer service rep only to be told to send an two... Morphe and i always end up regretting it which comes in 3-5 working days tell you contact... At 10.15 this morning ( 17/09 ) i then read the below reviews and review ratings Morphe... Code for my daughter and received in 2 days and everything was so nicely & securely.!, sometimes even the next day, 10/10 definitely recommend this brand currenting waiting on hold ( for the time! This afternoon and it was the same manner every single time i order Morphe! Shop... Morphe … do n't recommend this company at all update!!!!! Immediately but still no goods so she can play makeup, it still showed me same... Free shipping … contact US at uk.info @ morphe.com or +44 2080 895377 provide. Some point they will ship it or refund me the shipment... Free over... Shipping which comes in 3-5 working days emailed customer services always end up regretting it about this brand refund...

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